Define what reliable means.
Set explicit reliability objectives around agent outcomes—not generic system availability alone.
Agent Reliability Engineering
Reliability assurance for production AI agents.
Define reliability objectives, continuously measure production reliability, understand behavioral coverage, and make auditable decisions about whether your agents are ready for production.
Vendor-neutralStructural evidenceAuditable decisions
Deployment gate ALLOW
The reliability layer
Observability tells you what happened. Evaluation tells you how an output performed.
Reliability engineering asks whether the system can be trusted to operate in production. Gentlity complements the tools already in your agent stack by turning their evidence into measurable objectives, governed coverage, and deployment decisions.
How Gentlity works
From evidence to an operational decision.
Keep your agents, evaluations, and observability stack. Add a reliability assurance layer that makes each decision explainable.
Existing agent stackObservability · Evaluations · OSS SDK
01Reliability evidence
02Measurement health
03Reliability
04SLOs & error budget
05Journey coverage
06Reliability policy
07Deployment decision
ALLOWWARNBLOCK
Core capabilities
Reliability is a system, not a single score.
Gentlity keeps the signals that matter separate, then connects them through explicit policy.
Measure reliability continuously.
Track reliability outcomes while keeping agent performance distinct from the health of the measurement system.
Know what your evidence covers.
See whether an aggregate reliability number hides important, unmeasured agent behaviors.
Turn objectives into policy.
Govern operations using SLO state, reliability evidence, burn rate, and journey coverage.
Make decisions with evidence.
Provide delivery workflows with explainable ALLOW, WARN, or BLOCK decisions. Gentlity records the decision; your systems retain control.
Product
The full reliability picture, without collapsing the details.
Explore sanitized views from the current Gentlity operations interface. Reliability, coverage, evidence, and deployment state remain independent, reviewable facts.
Product interface shown with synthetic names and data. Availability is limited to early-access engagements.
Fits your stack
Keep the tools you already use.
Gentlity is a vendor-neutral reliability assurance layer. Evidence can come from the open-source Agent Reliability SDK, OpenTelemetry-compatible systems, supported adapters, or your own bounded integration.
OSS SDKOpenTelemetryEvaluationsStructural evidence
Reliability layerGentlity
Operational outputDeployment decisionALLOW · WARN · BLOCK
Privacy-conscious by design
Reliability without collecting everything.
Gentlity is designed around minimal, structural reliability evidence. Its core reliability model does not require unrestricted collection of raw prompts, model responses, or tool payloads.
Raw prompt○ Not required for core model
Raw model response○ Not required for core model
Tool payload○ Not required for core model
Reliability evidence● Used
Measurement state● Used
Journey coverage● Used
Deployment decision● Used
Early access
Bring reliability discipline to your agent stack.
We are working with teams running AI agents in production.